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The Art Of Strategic Planning
Strategic planning is the basis for successful management action. At the same time, effective planning greatly simplifies the manager's task because it integrates and coordinates effort. In short, if we know where we are going, we are much more likely to get there.

The Ground Rules for Conflict Resolution
Resolution of conflicts will have a positive impact on the ultimate success of a project if effective steps are taken to ensure the productivity of confrontations. The foundation for building a strong firewall is acknowledgment by the project-managing principals that conflicts will arise and may be utilized as a positive implementation tool.

Planning: The key to successful negotiations
Planning for a negotiation is much like going on a diet. We all know that it is good for us but for some reason or another, we can't follow through on our good intentions. For most of us, the business day is so packed with routine tasks that we find it difficult to set time aside to do the planning that we know is necessary.